Children’s Contact Services

Our Children’s Contact Service provides safe, neutral, onsite facilitated changeovers and supervised contact visits for children and their separated parents.


Parental separation can be a very difficult time for families. In particularly, it is hard for children who want to love both parents. Conflict between parents pains children and is harmful to them. Spending good times with each parent is very important to children and helps their development.

The aim of the Children’s Contact Service is to minimise the children’s exposure to unsafe and conflictual situations between parents. The service provides children with the opportunity to maintain a meaningful relationship with their non-residential parent.

Workers at the Children’s Contact Service support children and parents during this difficult time. The children’s safety and wellbeing will always be the first priority of workers. Workers will advance ‘the best interests’ of children through ‘child focused’ best practice service delivery.